Refund Policy

At Holy Rosary Gift Shop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please read our refund policy carefully.

1. Returns

Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in the same condition as when you received it.

  • The item must be in its original packaging.

  • Proof of purchase (receipt or order confirmation) must be provided.

  • Returns must be initiated within 30 days of purchase.

Non-Returnable Items

The following items are non-returnable:

  • Custom or personalized items

  • Digital downloads or e-books

  • Gift cards

  • Items marked as final sale

2. Refunds

Process for Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Refund Timeline

  • Credit/debit card refunds may take 5-10 business days to process, depending on your card issuer’s policies.

Partial Refunds

Partial refunds may be granted in the following cases:

  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.

  • Returns initiated beyond the specified return window.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at hi@holyrosarygiftstore.ie with your order details.

4. Shipping Returns

Return Shipping Costs

  • Customers are responsible for paying their own shipping costs for returning items unless the return is due to our error (e.g., incorrect or defective item).

  • Shipping costs are non-refundable.

Return Address

To return your product, please mail it to: [Insert Return Address]

5. Canceling Orders

Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, cancellations may not be guaranteed if the order has already been processed or shipped.

6. Contact Us

If you have any questions about our refund policy, please contact us at:

Email: hi@holyrosarygiftshop.com

Thank you for shopping with Holy Rosary Gift Shop. We value your trust and are committed to ensuring a positive shopping experience.