FAQs
Welcome to the Holy Rosary Gift Shop FAQ Section
Find answers to common questions about our products, services, and policies. If you have further inquiries, feel free to contact us.
1. Ordering Questions
Q: How can I place an order?
A: Browse our collection, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Q: Can I cancel my order?
A: Orders can be canceled within 24 hours of placement. Contact us immediately if you need to cancel.
2. Shipping and Delivery
Q: Do you offer international shipping?
A: Yes, we ship internationally. Shipping rates and times vary depending on the destination.
Q: How long does shipping take?
A: Standard shipping typically takes 5-10 business days within the U.S. and 10-20 business days for international orders.
3. Returns and Refunds
Q: What is your return policy?
A: We accept returns within 30 days of purchase for unused items in their original condition. Refer to our Refund Policy for more details.
Q: How do I initiate a return?
A: Contact us at [Insert Contact Email] with your order details to start the return process.
4. Payment and Security
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment methods listed at checkout.
Q: Is my payment information secure?
A: Yes, we use industry-standard encryption to ensure your payment details are safe.
5. Product Information
Q: Are your products handmade?
A: Many of our items are handcrafted, ensuring each piece is unique and special.
Q: Can I request a custom or personalized item?
A: Yes, we offer customization on select products. Contact us to discuss your requirements.
6. Account and Privacy
Q: Do I need to create an account to shop?
A: No, you can check out as a guest, but creating an account allows you to track orders and manage preferences.
Q: How is my personal information used?
A: Your information is used solely for order processing and customer service. Read our Privacy Policy for more details.
7. Contact Us
Q: How can I reach you for additional support?
A: You can contact us via email at hi@holyrosarygiftshop.com
Q: What are your customer service hours?
A: Our support team is available Monday to Friday, 9 AM to 5 PM Standard EST
Thank you for visiting Holy Rosary Gift Shop! We are here to ensure you have an excellent shopping experience.